Remote Identity VerificationBest Practices for an Effective Digital Onboarding ExperienceIntroducing ScanDoc: Your Ultimate Online Document Scanning SolutionConclusionFAQ
Advanced Document Scanning Software
Nov 28, 2023
Advanced document scanning software leverage artificial intelligence, machine learning, and computer vision to digitize, analyze, and manage data extraction from IDs and passports.
Modern AI document scanning solutions aim to extract information accurately, ensure data validation, improve data security, eliminate manual data entry errors, and reduce paper usage and storage requirements.
Advanced scanning solutions use OCR, MRZ, and NFC to extract information from the documents and get accurate results.
Remote Identity Verification
To remotely verify an individual’s identity, the organization must ascertain if the customer undergoing onboarding is indeed the person they claim to be and whether they are physically present.
The customer’s identity document or passport is processed through identity verification.
This also involves verifying the authenticity of the document to prevent tampering.
The subsequent step involves biometrically comparing and verifying the customer’s selfie against the biometric template created from the photograph extracted from their ID during document processing.
Simultaneously, liveness detection employs various biometric measurements to confirm that the customer’s face is live and genuine rather than a replica.
Two primary approaches to liveness detection exist: active and passive. Active liveness detection requires customers to perform specific actions, such as nodding, moving their eyes, blinking, smiling, moving their heads, devices, or speaking.
In contrast, passive liveness detection, which has gained popularity, operates inconspicuously in the background during selfie capture, making it more challenging for fraudulent attempts to spoof the system.
Digital Customer Onboarding
Optical Character Recognition (OCR)
At the core of modern online document scanning lies Optical Character Recognition, or OCR.
OCR is designed to convert document information into machine-readable text. This is accomplished through a process that scans documents, identifies characters, and translates them into digital text that can be stored digitally.
OCR is suitable for extracting text from documents and identifying document type, full name, expiration date, DOB, address, and more.
Digital Customer Onboarding Process
Businesses deploy various apps or websites in a digital setting to acquire new customers and remotely verify their identities. Mobile apps that enable customers to complete the entire sign-up process using their mobile devices are commonly used.
These applications rely on a combination of technologies, including optical character recognition (OCR), document authenticity checks, MRZ parsing, and NFC chip reading to process the customer’s identity document or passport.
This data is then used to cross-verify the customer’s identity against their selfie. Facial biometrics compares the selfie with the photo on the document, while liveness detection ensures that the user is genuinely ‘live’ and authentic.
Machine Readable Zone (MRZ) Scanning
Machine Readable Zone (MRZ) scanning is a standardized format commonly used in identification documents, including passports and ID cards. The MRZ contains essential personal information laid out in a format easily readable and extractable by machines.
Modern AI document scanning incorporates MRZ recognition to capture information from identification documents rapidly.
The MRZ typically includes the document holder’s name, date of birth, and passport number. By scanning the MRZ, businesses can instantly verify customer identities and simplify onboarding processes.
Customer Onboarding Procedure
The primary objective of the digital onboarding process is to remotely verify a customer’s identity, examine the client’s identity document and face, and detect presentation attacks.
While document processing and face verification technologies have been in use for some time, the challenge lies in ensuring the authenticity of the live, real person onboarded.
The advent of video calls as a replacement for in-person visits marked a significant shift in this domain. With sophisticated spoof attacks on the rise, businesses and governments increasingly turn to facial recognition and liveness detection to securely verify identities online.
NFC Check: A Secure Verification Process
Near-field communication (NFC) is a technology that enables two electronic devices to communicate when they are in close proximity. In the context of document scanning, NFC can be utilized to extract data and verify the authenticity of identification documents.
Modern AI document scanning can swiftly read and validate NFC chips embedded in documents. NFC technology improves document scanning by adding an extra layer of security and trustworthiness, making it particularly valuable in applications where document authenticity is paramount.
Best Practices for an Effective Digital Onboarding Experience
Efficiency and user-friendliness are essential in digital onboarding to make a strong first impression. The identity verification process should be as smooth as possible to prevent user abandonment of time-consuming procedures or malfunctioning apps.
To align with users’ expectations of a fully online process, digital onboarding should be entirely paperless, eliminating the need for physical document submission or branch visits.
Efficiency is key to ensuring that the onboarding process is quick, employing state-of-the-art technology for real-time identity verification. Furthermore, digital onboarding solutions should be accessible anytime, anywhere, and should function with low bandwidth or offline capabilities directly on users’ devices.
Security remains paramount, and organizations must only employ digital onboarding solutions that are capable of thwarting fraud attempts and safeguarding user data.
Data Extraction and Validation
After scanning the document and checking OCR, MRZ, and NFC, the data from the document is sent to validation, where the system ensures the accuracy and reliability. Data extraction involves identifying and extracting specific data fields, such as names, dates, and addresses, from scanned documents.
For example, when scanning a driver’s license, the AI system can extract the driver’s name and date of birth. Subsequently, data validation verifies the extracted information to ensure its accuracy.
This verification process may include cross-referencing the data against external sources or databases. In cases where data validation fails, the system can trigger alerts for manual review.
Data extraction and validation play a crucial role in various industries, from finance and healthcare to e-commerce and travel, where accurate data is essential for reliable transactions, regulatory compliance, and personalized customer experiences.
Digital Onboarding in Banking
The banking sector witnessed a rapid evolution in biometric-based digital onboarding, particularly during the pandemic. In banking, digital or client onboarding refers to the process of opening a bank account or accessing other banking services entirely online, typically through a mobile device.
Banks have a legal obligation to conduct Know-Your-Customer (KYC) checks. This requirement has led to the development of electronic Know-Your-Customer (eKYC) processes, which involve securely verifying a client’s identity digitally.
In the eKYC process, the bank must ensure the client is who they claim to be, which is especially challenging when online identity fraud is on the rise.
Digital onboarding plays a crucial role in addressing this challenge by verifying the client’s identity through document processing and biometric facial verification, including liveness detection.
Simple API
Introducing ScanDoc: Your Ultimate Online Document Scanning Solution
This versatile tool empowers businesses and individuals to simplify document management and data extraction processes easily.
Benefits of Using ScanDoc for Your Document Scanning Needs
Utilizing ScanDoc for your document scanning needs offers numerous advantages:
Time Efficiency: ScanDoc simplifies and accelerates document scanning, saving you valuable time.
Accuracy: With advanced OCR and data validation, ScanDoc ensures that your scanned documents are error-free and reliable.
Versatility: ScanDoc supports various document types, making it suitable for multiple industries and applications.
Data Security: ScanDoc prioritizes data security, protecting sensitive information from unauthorized access.
Simplifyes Workflows: ScanDoc optimizes your document management workflows, improving overall efficiency and productivity.
Improved Customer Experience: By simplifying processes and reducing errors, ScanDoc helps improve the customer experience and build trust.
Cost Savings: By eliminating manual data entry and reducing paper usage, ScanDoc can save costs in the long run.
Conclusion
Modern AI document scanning, driven by technologies such as OCR, MRZ scanning, NFC checks, and data extraction and validation, has revolutionized document management in today’s digital age.
This approach offers a faster, more accurate, and efficient way to handle documents across a wide range of industries.
ScanDoc, a powerful document scanning solution, empowers businesses and individuals to simplify their document management processes while ensuring data accuracy and validation.
Its user-friendly interface, multifunctional scanning capabilities, and commitment to data security make it a valuable tool for anyone seeking to document scanning and management.
With ScanDoc, you can stay ahead in the fast-paced world of modern document scanning and experience the numerous benefits it brings to your workflow.
Click here and contact us for more information about ScanDoc.
FAQ
What is document scanning software?
Document scanning software converts physical documents into digital formats, often using OCR technology to make them searchable and editable.
What are the benefits of using document scanning software?
The benefits of using document scanning software include increased time efficiency by automating document processing, reducing manual data entry, and improving accuracy through OCR and AI-powered data extraction.
What features should I look for in document scanning software?
Key document scanning features include OCR, MRZ, NFC, and Barcodes.
Is there a document scanning software called ScanDoc?
ScanDoc is a document-scanning solution offering OCR capabilities and integration with various systems.
Can I scan documents using my mobile device?
Yes, with ScanDoc you can use mobile divide to scan the document and extract the information.
Interested to see how ScanDoc can supercharge your business?
The check-in process sets the tone for a guest’s entire stay, and long queues or tedious paperwork can quickly turn excitement into frustration. That’s where ScanDoc’s innovative document-scanning solution comes in. It revolutionizes hotel check-ins and sets a new standard for guest satisfaction. The Challenge of Traditional Hotel Check-ins We’ve all been there – arriving at a hotel after a long journey, only to face a lengthy check-in process. Manual data entry, photocopying documents, and verifying information can take precious minutes, leading to guest frustration and staff overwhelm. In an age where speed and convenience are paramount, hotels need a complete document scanning solution to keep up with guest expectations while maintaining accuracy and security. Introducing ScanDoc’s Document Scanning Solution ScanDoc’s cutting-edge hotel document scanning solution is designed for the hospitality industry. It addresses the pain points of traditional check-in processes. By leveraging advanced technology, ScanDoc offers an online solution that benefits guests, staff, and hotel management. Advanced Passport Scanner Technology for Seamless Guest Arrivals At the heart of ScanDoc’s solution lies its powerful passport scanner capabilities. As a leading passport scanner in the market, ScanDoc ensures 99% accuracy in data extraction, minimizing errors and improving security. This level of precision is crucial for maintaining guest trust and complying with legal requirements. Our advanced passport scanner technology can: Process multiple types of passports from over 500 countries Extract and verify data in seconds Detect potential fraudulent documents Seamlessly integrate with hotel property management systems [caption id="attachment_2530" align="aligncenter" width="810"] Document Data Extraction[/caption] Key Features and Benefits on Online Hotel Check-in ScanDoc’s hotel document scanning solution offers a range of features designed to transform the check-in experience: Lightning-Fast Processing: ScanDoc’s solution processes guest documents in 1.5 seconds, significantly reducing waiting times. Versatile Document Handling: The system can scan and process various document types, including passports, IDs, and driver’s licenses. High Accuracy: With a 99% accuracy rate in data extraction, ScanDoc minimizes errors. PMS Integration: ScanDoc’s advanced hotel check-in software integrates with existing property management systems. Mobile Compatibility: Improve onine hotel check-in with ScanDoc’s technology allows for flexible, contactless options. Customizable Interface: The system can be tailored to match your hotel’s branding for a consistent guest experience. Real-Time Verification: ScanDoc compares extracted data in real time, adding an extra layer of security. Fraud Detection: Advanced algorithms help identify potentially fraudulent documents, improving security. Data Management: Automated data capture and storage simplify reporting and guest data management. Benefits of Implementing a Hotel ID Scanner Solution Implementing ScanDoc’s hotel ID scanning solution brings numerous benefits to hotels of all sizes, including improved efficiency by reducing check-in times by up to 80%, allowing staff to focus on personalized guest services. Faster check-ins improve guest satisfaction and create a positive first impression. ScanDoc increases accuracy by minimizing data entry errors and improving the quality of guest information. Better resource allocation frees staff for value-added tasks, boosting productivity and improve security through automated document verification reduces fraud risks and ensures compliance with regulations. Additionally, hotels gain a competitive advantage by offering a modern, efficient check-in experience. Technical Deep Dive: OCR and MRZ Technologies ScanDoc utilizes state-of-the-art Optical Character Recognition (OCR) and Machine Readable Zone (MRZ) techniques to extract information from documents swiftly and accurately. The OCR data extraction techniques can accurately read and digitize printed text from various documents. At the same time, the MRZ reader specifically processes the machine-readable zones found on passports and some ID cards. This combination ensures that ScanDoc can handle multiple document types accurately. [caption id="attachment_2518" align="aligncenter" width="810"] ScanDoc Hotel Check-in Solution[/caption] Success Stories: Valamar and Mainsta Hotel Chains The actual test of any technology lies in its real-world application. Implementing ScanDoc’s hotel document scanning solution has led to remarkable improvements for leading hotel chains: Valamar Hotels Experienced a 80% improvement in online check-in speed Significantly reduced guest wait times Improved overall satisfaction scores Improved staff productivity and morale A representative from Valamar stated, “ScanDoc’s solution has transformed our check-in process. Our guests are impressed with the speed and efficiency, and our staff can now focus on providing personalized service rather than data entry.” Mainsta Hotels Reported a substantial increase in staff productivity Front desk employees now process check-ins more efficiently More time is available for providing personalized guest services Improved data accuracy and compliance The operations manager at Mainsta Hotels commented, “Since implementing ScanDoc, we’ve seen a dramatic improvement in our check-in efficiency. Our guests appreciate the quick process, and our staff finds the system intuitive and reliable.” Implementation and Integration Integrating ScanDoc’s solution into your existing hotel systems is a straightforward process. The initial assessment involves our team working with you to understand your needs and current setup. ScanDoc offers both iOS and Android SDK, which makes it easy to integrate with any PMS software. Customization ensures the solution matches your brand and integrates seamlessly with your existing PMS. Comprehensive training is provided to ensure staff can efficiently adopt the system. Ongoing support includes 24/7 technical assistance and regular updates to keep your system running optimally. Cost Structure and ROI Analysis Investing in ScanDoc’s hotel document scanning solution offers a compelling return on investment. Initial costs include software licensing, while ongoing costs cover regular software updates and support as part of the licensing fee. ROI is realized through reduced labor costs associated with manual data entry, increased efficiency leading to higher guest turnover, improved guest satisfaction that potentially results in repeat bookings, and reduced errors along with their associated costs. Security and Compliance In an era where data protection is paramount, ScanDoc takes security seriously. All guest data is encrypted in transit and at rest to ensure privacy and protection. Additionally, ScanDoc offers both Cloud and On-Prem hosting opitions. The system complies with GDPR, CCPA, and other relevant data protection regulations. Comprehensive audit trails log all system activities, providing accountability and transparency. The Future of Hotel Online Check-ins As technology continues to evolve, so too will the check-in process. ScanDoc is at the forefront of this evolution, constantly innovating to meet the changing needs of hotels and guests. Future developments may include AI-powered predictive analytics for personalized guest experiences, integration with biometric verification systems for improved security, and expanded mobile capabilities for a truly contactless check-in experience. By implementing ScanDoc’s solution today, hotels can easily adapt to these future advancements. Simplifying Operations with IDMaster Scanner for Hotels In addition to an online scanning solution, ScanDoc’s IDMaster reception scanner for hotels offers a comprehensive solution for handling reception check-in. This versatility allows hotels to efficiently process international and domestic guests, regardless of the type of ID they present. Key benefits of ScanDoc’s IDMaster scanner include: Connects via Wi-Fi and plugs in only in the power outlet Support for driver’s licenses, national ID cards, and other government-issued IDs Quick and accurate data extraction Reduced manual data entry for staff Improved security through automated verification [caption id="attachment_2527" align="aligncenter" width="794"] IDMaster Scanner ScanDoc[/caption] Conclusion In today’s competitive hospitality landscape, providing a smooth, efficient check-in process is no longer a luxury – it’s a necessity. ScanDoc’s hotel document scanning solution offers a powerful way to transform your hotel’s operations, delight guests, and stay ahead of the curve. From lightning-fast processing times to unparalleled accuracy, ScanDoc provides the tools to create a check-in experience with guests raving about your hotel long after their stay. By implementing hotel document scanning technology, you’re not just investing in a piece of technology; you’re investing in your hotel’s future. Ready to Revolutionize Your Check-in Process? Don’t let outdated check-in procedures hold your hotel back. Experience the difference that ScanDoc’s passport and ID scanners for hotels can make in your operations. Contact ScanDoc today to schedule a demo and learn how our cutting-edge solution can benefit your property. Let’s work together to set a new standard for guest satisfaction in the hospitality industry.
Document data extraction software such as ScanDoc eliminates manual data entry, reduces errors, and improves daily operations. It also increases efficiency by eliminating manual data entry and speeding up identity verification. With automated ID and passport data extraction, you'll improve customer satisfaction. In this article, we'll explain the benefits of document data extraction, how it works, and the use cases. What is Document Data Extraction software? Document data extraction is a process of extracting specific information from different types of documents. Data is extracted from scanned documents, cards, images, and PDFs. The idea behind document data extraction is to capture only the data you need. Extracting this information can be done manually or automatically. Manual data extraction entails a human typing in document information into a database. It's more time-consuming, prone to mistakes, and expensive than automated data extraction. On the other hand, automated data extraction is an efficient solution for processing large volumes of documents. Extract the following data from ID documents: full name date of birth exparation date address document number country issuing documents That's why new technologies are replacing manual data extraction. Automating ID and passport data extraction is now possible with Optical Character Recognition (OCR) and Machine-Readable Zone (MRZ) technologies. [caption id="attachment_2442" align="aligncenter" width="2324"] Data Extraction Example[/caption] 5 Benefits of Document Data Extraction Software Automating document data extraction offers numerous advantages for your business. This section outlines five key benefits that can improve efficiency, accuracy, and productivity. Keep reading to discover how automated data extraction can drive growth and streamline your operations. Eliminating Errors Repeating the same tasks over extended periods can exhaust employees. According to a research article, exhaustion can result in employees losing focus and making more errors. Consequently, redoing the same work and repairing the mistakes costs businesses more money. Frequent errors can damage your company's reputation and lead to dissatisfied customers and clients. Document data extraction software such as ScanDoc can help your business avoid mistakes. With more accuracy, your company will have significant cost savings. ScanDoc extracts ID and passport data with 99% accuracy. It supports IDs and passports in multiple languages, ensuring correctly captured data from international customers. Save Time Automated ID or passport data extraction takes only a few seconds. Manually typing in customer data can take more than a few minutes. It takes even longer if you're working with international customers. Customers from abroad can have different ID documents or more complicated names. Your employees might need more time to process them. With data extraction software, each ID document is processed simultaneously, regardless of country or language. Introducing data extraction software to your business will improve daily operations efficiency and save time. Improving Employee Satisfaction 90% of employees are often overwhelmed with repetitive tasks, according to a 2021 Clockify study. Manual document data extraction is one of those tasks. It's a low-level and dull work that is easy to automate. As a result of doing such tasks, employees feel less productive and even experience burnout. The problem goes further. Dissatisfied employees have 37% higher absence from work, 18% lower productivity, and 15% less profitability (Gallup). Implementing data extraction software for your business will improve employee satisfaction. Employees can focus on customer experience and other less repetitive tasks. According to the 2017 survey, 37% of respondents choose automation because it improves employee motivation. With fewer tasks, employees are more motivated to do their work. Organizing Data With automated data extraction, you can reduce paperwork. Paperwork takes up storage space, and it can get easily damaged. Plus, it's time-consuming to search for needed information. Almost 50% of employees have trouble finding documents. Data extraction software helps minimize paperwork by transferring it into digital files, which are easy to search through and store. You can also connect data extraction software to an existing system. ScanDoc can be integrated within existing systems using Open APIs and SDKs. It can transfer ID data into hotel property management systems, CRMs, or other locations. Expanding Business Incorporating data extraction software comes with significant cost savings, allowing you to expand your business. For instance, you're saving on not hiring additional staff. Instead of having multiple employees at reception manually processing IDs, you can reduce the number of employees with automated data extraction. Also, data extraction software such as ScanDoc is easy to use, so you won't have to spend money on extensive employee training. It's an intuitive solution accessible to anyone; your employees don't need advanced technical knowledge. How Does Data Extraction Software Work? ID and passport data extraction works in five simple steps. Step 1: First, a person takes or uploads an image of the ID or passport. Ensuring the entire document is visible, well-focused, and in the frame is crucial. Step 2: As a second step, data extraction software automatically processes over 500 types of documents, identifying their specific structure and content. It recognizes the document structure and content with high accuracy. Step 3: Data extraction software extracts all relevant personal details from the document in this step. Extracted information includes name, address, date of birth, ID number, etc. Step 4: To add another layer of accuracy, data extraction software cross-validates extracted data using multiple sources, including OCR (Optical Character Recognition) and MRZ (Machine-Readable Zone). Step 5: Lastly, data extraction software delivers data information with 99% accuracy. [caption id="attachment_2606" align="aligncenter" width="1632"] ID Scanning OCR[/caption] Data Extraction Software Use Cases We can find data extraction use cases in different industries. Online and hotel reception check-in is one of the most common examples of document data extraction. More hotels choose automated data extraction because it speeds up check-in. Also, it allows hotels to process more guests without hiring additional staff. Guests can perform an online check-in by taking or uploading photos of their IDs or passports. They can also check in at a hotel by providing their documents to the receptionist. Data extraction software such as ScanDoc connects with the hotel property management system (PMS). In both cases, guests' data is automatically extracted and transferred to the hotel PMS. There's no need for human intervention except to scan, upload, or capture the ID document. Data extraction is also used for financial and banking services. Banks implement document data extraction for account openings, loan applications, or credit card issuance. It's convenient for car rental services. The car rental process can be simplified with data extraction from the customer's driver's license. Similarly, data extraction can be implemented in insurance to capture driver's license details for policy issuance or claims. Why ScanDoc? ScanDoc data extraction software quickly processes large volumes of IDs and passports with 99% accuracy. It reduces waiting times, optimizes operations, and saves resources. ScanDoc is also easy to integrate into any new or existing systems via Open APIs and iOS and Android SDKs. Implementing it into your business will increase employee and customer satisfaction. Automated data extraction will digitally transform your company, leaving paperwork behind. ScanDoc is not only data extraction software, but it also offers other solutions: Document Scanning Credit Card Scan Face Recognition IDMaster Scanner Want to learn more about ScanDoc? Fill out a contact form for more information on the integration process and pricing list.
Document scanning software utilizes OCR and MRZ methods to extract information from the documents. Automation of document scanning eliminates manual data entry, reduces waiting times, and avoids data errors. Find out what OCR and MRZ technologies are and why they are crucial parts of document scanning solutions. Get a better understanding of OCR and MRZ extraction. Lastly, explore how OCR's key benefits and features can transform your business. What is OCR and why it is important for document scanning? Optical Character Recognition (OCR) converts text from images into readable, editable text. It extracts important information like full name, addresse, expiration date, and birth date from documents. With the addition of Machine-Readable Zone (MRZ) extraction, the process becomes even more accurate by validating the data. The extracted information can then be transferred to other systems using APIs, making integration straightforward and efficient. One of the key benefits of OCR is that it removes the need for manual data entry, which can be slow and error-prone. Automating this process saves time, especially when processing large numbers of documents. OCR is particularly useful in reducing waiting times for customers and easing the workload on employees. A common use case is hotel check-ins, where OCR speeds up both online and reception-based registration, improving the experience for everyone involved. [caption id="attachment_2606" align="aligncenter" width="1024"] ID Scanning OCR[/caption] What is MRZ Extraction? The Machine-Readable Zone (MRZ) is a unified and globally recognized format structure on identity documents. It consists of three lines of alphanumeric characters at the bottom of the document. MRZ is usually a standard element of passports, IDs, and driving licenses. MRZ data typically consists of these elements: Character code indicating document type The country or organization issuing the document Unique document number in an alphanumeric string Nationality of a document holder Holder’s first name and surname Date of birth in a six-digit format A single character representing gender OCR extracts alphanumeric characters from the MRZ on identity documents. MRZ technology is an essential element of ID scanning solutions. Software such as ScanDoc scans documents by comparing OCR and MRZ elements and extracts data to any system using APIs. The data extraction process has use cases in hospitality, finance, travel, and other industries. For instance, it’s a crucial element of digital customer onboarding for financial institutions ensuring the smooth and accurate opening of online accounts. [caption id="attachment_2595" align="aligncenter" width="656"] OCR and MRZ Extraction[/caption] How does OCR and MRZ Extraction Work? In this part of the article, we’ll review the document data extraction process, including MRZ extraction. When the OCR is implemented in your business, it’s easy to validate IDs in five simple steps. Step 1: Firstly, a customer or an employee takes or uploads a photo of the ID document. The photo needs to be taken ensuring the entire document is visible and adjusted to fit the frame. Alternatively, photos can be uploaded in multiple formats such as PDF, PNG, JPG, and other formats. Step 2: OCR accurately identifies a specific document template and its data. In the process, it compares over 350 document types. Step 3: In this step, ScanDoc document scanning software automatically extracts all the personal information from the ID. Extracted data includes name, address, date of birth, ID number, etc. Step 4: To ensure data accuracy, ScanDoc cross-checks extracted data using Optical Character Recognition (OCR) and Machine-Readable Zone (MRZ) technologies. Step 5: As a last step you’ll get a data output with 99% accuracy. 5 Key Benefits of OCR and MRZ in Document Scanning OCR improves customer experience, facilitates workflow automation, opens your business to international markets, and much more. Read what are the other ways OCR extraction will transform your business operations. 1. Improved Customer Experience The OCR extraction takes about 1.5 seconds. It’s a simple process, even for less technically advanced employees and customers. Using ScanDoc documents scanning solution significantly reduces waiting times for customers. Plus, it eliminates any need for manual data entry for employees. Employees' satisfaction gets improved, too. They don’t have to do repetitive tasks of writing ID data into the system. Instead, they can focus on providing better customer service to clients. 2. Workflow Automation OCR solutions like ScanDoc are implemented into different applications and systems. Developers can easily integrate OCR through APIs and SDKs. ScanDoc provides clear documentation, sample code, and support to developers creating tailored solutions. For instance, in the hospitality industry, hotels are optimizing their workflow automation with our solution. ScanDoc extracts and transfers the guest’s ID data directly into a hotel property management system (PMS). There’s no need for manually copying the data, the whole workflow is automated. 3. Scalability for High-Volume Scenarios ScanDoc OCR can process a large number of IDs in a short time with 99% accuracy. Imagine working at the event and needing to manually check and record each member of the event staff. In a scenario with hundreds of staff members, it’s crucial to spot any unauthorized personnel. Similarly, in the case of hotel reception check-in, it’s important to quickly process guests. ScanDoc allows your reception staff to move fast, eliminating any overcrowding or delays. 4. Remote Digital Customer Onboarding OCR extraction works with ID documents from international customers. ScanDoc supports over 350 documents globally. It’s compatible with multiple languages and alphabets. With the combination of document scanning and face recognition, you can provide safe digital customer onboarding. Onboard customers regardless of their time zone with 24/7 accessibility without the need for human intervention. 5. Digitizing ID Records Using OCR is an eco-friendly solution. ID paper copies are replaced by searchable digital files. There’s no need for physical storage allowing you to save space. Additionally, all the digital files can be secured with a backup. ScanDoc facilitates your digital transformation. Electronically stored ID records are easy to integrate into digital workflows. Key OCR and MRZ Features ScanDoc OCR can have cloud or on-prem hosting. Cloud hosting is a convenient option for smaller and medium-sized businesses without extensive in-house IT support. It’s also a more affordable option, considering there’s no installation and configuration costs. On the other hand, larger companies and corporations with in-house IT teams can opt for on-prem hosting. On-prem hosting ensures control, ownership, and compliance for enterprises in highly regulated industries such as healthcare or finance. Due to Open APIs, Web, Android, and iOS SDKs implementing OCR substantially reduces development time. ScanDoc is easy to integrate. It’s already tested, and with clear documentation, developers save time on code fixes. Plus, there are automatic updates on new features. You can speed up development time for new apps or improve existing apps by adding OCR extraction. Overall, additional functionalities can positively influence user experience. As mentioned before, ScanDoc uses multiple technologies for cross-validating data - OCR and MRZ. Additionally, ScanDoc has an AI-powered solution – face recognition. Face recognition adds another layer of security to the identity verification process. Using AI active and passive liveness detection it ensures that there’s a real human from the ID on the other side of the screen. Why ScanDoc? ScanDoc provides a set of ID scanning solutions applicable to different industries. Whether you need a document scan, a credit card scan, or a face recognition solution, we have you covered. All the solutions are easy to implement in existing apps or systems. It’s important to note ScanDoc doesn’t store any data, it simply provides solutions that can be customized for your business needs. It’s convenient for events, guest check-in, or other high-volume ID processing onsite scenarios. Contact us to set up a demo or try it out now.
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