A customer can open a bank account remote without visiting office in-person. ScanDoc allows clients to scan document, compare image in the document with a selfie, and check and validate information.
A customer captures a document image. ScanDoc than extracts and cross-validates data across multiple sources (OCR and MRZ) to ensure its accuracy.
After ID validation, a customer goes through face recognition process. ScanDoc uses active and passive liveness detection for more reliable identity verification.
When the identity verification process is done, a customer is successfully onboarded. This process can be used for opening bank account, loan requests, transaction approval, and other financial services.
Digital customer onboarding with ScanDoc utilizes advanced document scanning and face recognition solutions. Protect your business customers and from fraud and identity theft with safe customer onboarding.
Provide fast and accurate identity verification for your customers. Implement document scan into your digital customer onboarding. Eliminate paperwork, process more customers and increase your financial service sales.
Build customer trust with secure and easy digital customer onboarding using face recognition solution. Face recognition is a layer of protection for onboarding only real customers.
Eliminate development time with tested solutions. Upgrade your app or platform value with a Web-based solution. It’s easy to implement our technology into existing industry systems and platforms via APIs.
Find out moreSpeeds up the process and allows financial institutions to manage multiple customers at the same time.
Saves money by reducing errors, manual work, staffing needs and associated costs.
Digital customer onboarding utilizes document scanning and face recognition, ensuring authenticity of each customer.
Accessible to all customers, regardless of their technical skills, physical abilities or location.
Provide financial services worldwide and increase your revenue. Integrate new or improve existing digital customer onboarding process with ScanDoc’s advanced solutions.
Contact usDigital transformation has revolutionized how businesses operate across borders, particularly within the European Union. However, this shift brings significant challenges in verifying identities and ensuring secure electronic transactions. The eIDAS regulation addresses these challenges by establishing a standardized framework for electronic identification and trust services. Despite its importance, many organizations struggle with implementation due to technical complexities and evolving requirements. This article explores what eIDAS is, how organizations can prepare for compliance, and how ScanDoc’s barcode scanning technology plays a crucial role in simplifying implementation through efficient data extraction and solution integration. What is eIDAS? The Foundation of Digital Trust in Europe eIDAS compliance refers to adherence to Regulation (EU) No 910/2014, which came into effect on July 1, 2016. This regulation replaced the earlier eSignature Directive (1999/93/EC) and established a comprehensive framework for electronic identification and trust services across all EU member states. The eIDAS regulation serves a fundamental purpose: to create a predictable regulatory environment for secure electronic interactions between citizens, businesses, and public authorities. Establishing mutual recognition of electronic identification means across borders enables seamless digital transactions throughout the European single market. Key Components of eIDAS The regulation addresses two primary areas: Electronic identification: This component focuses on the system and processes used to verify the identity of individuals or organizations in the digital realm. The regulation defines three assurance levels: Low: Basic identity verification with minimal security requirements Substantial: More rigorous verification with stronger security controls High: The most stringent level requiring sophisticated verification methods Trust services: These are electronic services that create, validate, and preserve various forms of electronic transactions. The regulation recognizes five core trust services: Electronic signatures: Digital expressions of a person’s agreement to document content Electronic seals: Digital equivalents of business stamps that guarantee document origin Electronic timestamps: Elements that link documents to specific points in time Website authentication: Certificates that verify website trustworthiness Electronic registered delivery: Secure channels for document transmission A qualified trust service provider must undergo rigorous certification and regular audits to achieve and maintain this status. These providers appear on national trusted lists, giving them legal recognition throughout the EU. The Evolution to eIDAS 2.0 The digital landscape continues to evolve, prompting the European Commission to propose amendments known as eIDAS 2.0. This update introduces the European Digital Identity Wallet, a tool that enables citizens to store and manage their digital identities and official documents securely. The European Digital Identity Wallet represents a significant advancement in the implementation of electronic identification, enabling citizens to prove their identity and share electronic documents with just a few clicks. Organizations must prepare for these changes as they will impact how digital identity verification is conducted. How to Prepare for eIDAS Compliance Achieving eIDAS compliance requires a systematic approach that addresses both technical and organizational aspects. Here’s a comprehensive guide to preparing your organization: 1. Assess Your Current Digital Identity Infrastructure Begin by evaluating your existing systems and processes for electronic identification and trust services. This assessment should: Identify which digital transactions require eIDAS compliance Evaluate current authentication methods against eIDAS assurance levels Review document verification processes for compliance gaps Assess cryptographic algorithms and key management practices Many organizations discover that their existing document verification processes fall short of eIDAS requirements, particularly regarding cross-border recognition and security controls. 2. Determine Required Assurance Levels Based on your business needs and risk assessment, determine which assurance level is appropriate for different transactions. Consider: The sensitivity of the data being processed Legal requirements for specific industries (banking, healthcare, etc.) Cross-border transaction requirements User experience implications For most business applications involving financial transactions or personal data, the “substantial” level is typically the minimum requirement. 3. Select Appropriate Trust Services Identify which trust services are necessary for your operations: Do you need qualified electronic signatures for legally binding agreements? Are electronic seals required for organizational validation? Do you need qualified timestamps for time-sensitive transactions? Is secure delivery of documents essential to your processes? Each trust service has specific implementation requirements that must be addressed in your compliance strategy. 4. Implement Secure Digital Identity Solutions Secure digital identity implementation requires robust technical solutions that: Support the required assurance levels Implement proper cryptographic controls Ensure data protection and privacy Enable interoperability with other systems This often involves integrating specialized tools like barcode solutions that can securely capture and process identity information from official documents. 5. Partner with Qualified Providers Unless you plan to become a qualified trust service provider yourself, you’ll need to partner with existing qualified providers. Consider: Their certification status and inclusion in trusted lists The specific services they offer Integration capabilities with your systems Support for cross-border operations 6. Prepare for Certification and Audits If you’re implementing trust services that require qualified status, prepare for the certification process: Engage with an accredited Conformity Assessment Body Document your security controls and processes Implement comprehensive audit logging Establish incident response procedures Regular audits (at least every 24 months) are mandatory for maintaining qualified status. 7. Plan for the European Digital Identity Wallet As eIDAS 2.0 approaches implementation, organizations should prepare for integration with the European Digital Identity Wallet: Monitor regulatory developments and technical specifications Plan API integrations for wallet compatibility Design user experiences that leverage wallet capabilities Consider how your verification processes will adapt to this new paradigm How ScanDoc Simplifies eIDAS Implementation Through Barcode Technology ScanDoc’s barcode scanning technology offers a powerful solution for organizations implementing eIDAS-compliant identification processes. By automating data extraction and system integration, ScanDoc addresses key challenges in the compliance journey. Advanced Barcode Solutions for Secure Document Verification Modern barcode solutions play a crucial role in secure document verification. ScanDoc’s technology supports multiple barcode formats (QR, Data Matrix, PDF417) commonly used in identity documents across Europe. This versatility ensures compatibility with various national ID schemes and supports cross-border recognition as required by eIDAS. Several critical functions: Captures barcode data from physical and digital documents Verifies the authenticity of the encoded information Extracts identity attributes securely Processes data according to eIDAS security requirements This automated approach significantly reduces the risk of manual data entry errors while accelerating verification workflows. Seamless Integration with Identity Providers and Trust Services ScanDoc facilitates electronic identification through its advanced integration capabilities. The system connects with: National identity providers across EU member states Qualified trust service providers for signature validation Authentication systems at various assurance levels Existing business applications and workflows This integration capability is essential for organizations implementing digital identity solutions that must work across multiple systems and platforms. Supporting eIDAS Assurance Levels ScanDoc’s architecture supports the implementation of all three eIDAS assurance levels: Low: Basic barcode scanning with standard verification Substantial: Simplified verification with cryptographic validation High: Advanced security controls, including tamper detection Organizations can configure the system based on their specific compliance requirements, ensuring they meet the necessary standards without implementing excessive controls that might impact user experience. Automating Data Extraction and Processing One of ScanDoc’s most valuable features is its ability to extract information from barcodes and inject it directly into applications or systems. This capability: Eliminates manual data entry, reducing errors and processing time Ensures consistent data formatting across systems Maintains data integrity throughout the process Creates audit trails for compliance verification For example, when scanning an identity document with a barcode, ScanDoc can extract personal information, verify its authenticity, and automatically populate registration forms or authentication solutions—all while maintaining eIDAS compliance. Preparing for the European Digital Identity Wallet ScanDoc is designed with future compatibility in mind, particularly regarding the European Digital Identity Wallet. The system: Supports the emerging standards for wallet integration Enables QR code scanning for wallet authentication Maintains compliance with evolving eIDAS 2.0 requirements This forward-looking approach helps organizations prepare for the next generation of digital identity verification while addressing current compliance needs. Benefits of Using ScanDoc for eIDAS Compliance Implementing ScanDoc for eIDAS compliance offers several significant advantages: Simplifyed Security and Compliance Automated verification reduces the risk of human error in identity verification Cryptographic validation ensures document authenticity Secure data handling complies with eIDAS security requirements Comprehensive audit logging supports compliance verification Improved Efficiency and User Experience Reduces verification time from minutes to seconds Eliminates manual data entry and associated errors Provides a consistent experience across different document types Supports both in-person and remote verification scenarios Future-Proof Implementation Compatibility with evolving eIDAS 2.0 requirements Support for the European Digital Identity Wallet Adaptability to new barcode formats and standards Regular updates to maintain compliance with regulatory changes Cost-Effective Compliance Reduces implementation costs compared to custom-built solutions Minimizes ongoing operational expenses through automation Lowers the risk of non-compliance penalties Provides scalability to handle growing transaction volumes Conclusion eIDAS compliance presents both challenges and opportunities for organizations operating in the European digital market. By establishing a standardized framework for electronic identification and trust services, the regulation enables secure cross-border transactions while protecting consumers and businesses. Preparing for eIDAS requires a systematic approach that addresses technical, organizational, and legal aspects of digital identity verification. By implementing appropriate solutions and partnering with qualified providers such as ScanDoc, organizations can achieve compliance while improving their digital processes. ScanDoc’s barcode scanning technology offers a powerful tool for organizations on this journey, automating document verification and data integration while maintaining compliance with eIDAS requirements. As the regulatory landscape evolves with eIDAS 2.0 and the European Digital Identity Wallet, ScanDoc’s forward-looking approach ensures that organizations remain compliant while benefiting from the latest advances in digital identity technology. By investing in the right tools and processes today, organizations can not only achieve eIDAS compliance but also position themselves for success in the increasingly digital European market.
Read moreWhat is ScanDoc? ScanDoc is an AI-powered identity verification platform that streamlines KYC and AML processes with advanced OCR, facial recognition, and passive liveness detection. What is OCR in identity verification? OCR (Optical Character Recognition) is the technology that automatically reads and extracts text from documents like IDs and passports. ScanDoc uses AI-enhanced OCR to capture names, birthdates, ID numbers, and more with high accuracy. What is the MRZ on an ID or passport? The MRZ (Machine Readable Zone) is the set of lines typically found at the bottom of a passport or ID card. It contains encoded data like document number, nationality, and date of birth for fast, machine-based verification. How accurate is ScanDoc’s OCR technology? ScanDoc’s OCR engine delivers over 99% accuracy, even on worn or low-quality documents. It’s designed for speed and precision, reducing the need for manual corrections during onboarding. How does ScanDoc verify identity? It extracts data from ID documents, matches facial features biometrically, and confirms user presence using liveness detection—all in real time. What documents does ScanDoc support? ScanDoc recognizes over 10,000+ identity documents from more than 200 countries, including passports, national IDs, driver's licenses, and residence permits. How does ScanDoc prevent identity fraud? ScanDoc layers biometric verification with document analysis and liveness detection to stop identity fraud before it reaches your system. Can ScanDoc integrate into my existing app or system? Yes. ScanDoc offers flexible integration through REST APIs, mobile SDKs for iOS/Android, and Docker containers to embed into your onboarding workflow. What is eKYC and how does ScanDoc support it? eKYC is digital identity verification. ScanDoc automates it with online document capture, facial recognition, and fraud detection—no in-person steps required. Which industries benefit from ScanDoc? Fintech, crypto, telecom, banking, insurance, healthcare, travel, and government use ScanDoc for fast, secure digital onboarding. How fast is the verification process? Users can complete verification in under 30 seconds, reducing friction and increasing sign-up conversion rates. Is ScanDoc secure for handling sensitive data? Yes. Data is encrypted at rest and in transit, handled in compliance with privacy regulations, and protected by security-first infrastructure.
Read moreIdentity fraud costs businesses worldwide over $56 billion annually, making liveness detection critical for organizations seeking robust security solutions. Fraudsters constantly develop sophisticated methods to bypass traditional verification systems, using everything from printed photos to deepfake videos. ScanDoc’s advanced liveness detection technology combines document scanning with precise face recognition algorithms to create a multilayered defense against identity theft. Face matching capabilities verify that the person completing digital customer onboarding is genuinely present during the process. Additionally, this comprehensive identity verification system detects subtle signs of manipulation that automated fraud attempts typically miss. This article examines how ScanDoc’s liveness detection technology works, the impressive real-world results it delivers, and why it has become essential for businesses facing increasingly complex fraud threats. You’ll discover the specific technologies behind the system, see quantifiable results from actual deployments, and learn how seamlessly it integrates into existing verification workflows. [caption id="attachment_2533" align="alignnone" width="230"] Liveness Detection[/caption] Types of Liveness Detection Used by ScanDoc Liveness detection serves as a crucial security mechanism within biometric verification systems, confirming that an actual person is physically present rather than a sophisticated fraud attempt. ScanDoc implements multiple approaches to this technology, with particular emphasis on challenge-response methodologies. Active Liveness Detection: Prompt-Based Interaction Active liveness detection represents the cornerstone of ScanDoc’s anti-fraud strategy. This approach requires direct user participation through specific prompted actions during the verification process. Unlike passive methods that work silently in the background, active techniques create deliberate interaction points that fraudulent attempts typically cannot overcome. When users engage with ScanDoc’s verification system, they receive instructions to perform certain actions, such as: Turn Head Left Action Turn Head Up Action Turn Head Right Action Turn Head Down Action Tilt Head Left Action Tilt Head Right Action Smile Action Close Left Eye Action Close Right Eye Action Open Mouth Action The power of this approach lies in its unpredictability and real-time requirements. Even as deepfake technology advances, these prompt-based challenges remain effective because they generate subtle facial movements and behavioral cues extraordinarily difficult to replicate using static images or pre-recorded content. Behind the scenes, sophisticated AI-based algorithms track pupil movement and monitor the natural flow of motion as users interact with their identity documents. This tracking happens within seconds, eliminating the need for lengthy video recording processes. The system examines key facial reference points to determine whether the person is genuinely present or if someone is attempting to use a silicon mask, photograph, or video recording to fraudulently access the system. For instances involving voice biometrics, ScanDoc’s active liveness detection might prompt users to repeat specific phrases multiple times. These voice samples establish unique voice prints while simultaneously confirming authenticity through speech pattern analysis. Though highly effective against presentation attacks (spoofing attempts), active liveness detection presents certain usability considerations. The requirement for explicit user participation introduces some friction into the verification flow. Nevertheless, ScanDoc has optimized these interactions to minimize user frustration while maintaining security integrity. The challenge-response nature of active liveness detection makes it particularly valuable in high-security environments where certainty about user identity outweighs minor convenience compromises. Consequently, this approach forms an essential component of ScanDoc’s multi-layered defense against increasingly sophisticated identity fraud attempts. Core Technologies Behind ScanDoc’s Detection System ScanDoc’s liveness detection framework rests upon a foundation of specialized technologies working in concert to distinguish genuine users from fraudulent attempts. Behind the simple user interface lies a sophisticated technical architecture designed to detect even the most advanced presentation attacks. 3D Depth Sensing with Infrared Mapping At the core of ScanDoc’s system is advanced 3D depth sensing technology that creates detailed topographical maps of facial features. This technology projects invisible infrared light patterns onto the user’s face, measuring how these patterns deform across facial contours. The resulting data creates a three-dimensional model that distinguishes between flat surfaces (photos) and genuine facial topography. This infrared mapping technology captures subtle depth variations impossible to replicate with printed images or screen displays. Furthermore, the system analyzes how infrared light reflects differently from human skin versus synthetic materials, enabling the detection of masks and other physical spoofing attempts. Motion Analysis for Micro-Expressions The human face naturally produces thousands of micro-movements even when attempting to remain still. ScanDoc’s motion analysis algorithms track these involuntary micro-expressions and subtle movements that occur at submillimeter levels. These imperceptible movements create unique biometric patterns that current deepfakes and presentation attacks cannot accurately simulate. The analysis happens in milliseconds, providing real-time authentication without disrupting the user experience. AI-Based Challenge-Response Mechanisms ScanDoc employs artificial intelligence to create dynamic verification challenges that adapt based on risk assessment. Instead of using predictable patterns, the system generates randomized challenges requiring specific responses that must align with natural human behavior patterns. The AI engine analyzes response timing, motion fluidity, and physiological consistency. For instance, the system might request a specific head movement while simultaneously analyzing dozens of variables, including motion acceleration, deceleration, and natural movement arcs. Essentially, the technology creates an invisible conversation between system and user that fraudulent attempts cannot anticipate or replicate. This multi-layered approach enables ScanDoc to maintain high security standards without compromising the streamlined verification experience that users expect from modern digital identity systems. Real-World Results from ScanDoc Deployments ScanDoc’s implementation of liveness detection has delivered impressive results across various sectors, as evidenced by real-world deployment metrics that showcase its effectiveness against increasingly sophisticated fraud attempts. Fraud Reduction in Fintech Onboarding Financial institutions face staggering challenges with identity fraud, which costs over £2.3 billion annually in the UK alone. In the fintech sector, synthetic identity fraud specifically costs online lenders $6 billion yearly. ScanDoc’s biometric verification system has proven particularly valuable in this environment, as it automatically compares selfies with document images to verify identity authenticity. Moreover, the system’s ability to detect potentially forged documents by identifying inconsistencies and tampering indicators has significantly reduced fraudulent account creation attempts. Drop in Manual Review Rates by 60% Organizations implementing ScanDoc have reported substantial operational improvements. Document scanning solutions have reduced error rates from the industry average of 1 in 100 entries to just 1 in 10,000—representing a 99% improvement. According to implementation data, this precision has directly contributed to a 60% reduction in manual review requirements. Subsequently, businesses have experienced faster verification times and lower operational costs. Notably, catching fraud early in the onboarding cycle through automated liveness checks has streamlined internal workflows, allowing compliance teams to focus on truly complex cases. Improved Conversion Rates in Mobile KYC Implementation of ScanDoc typically reduces customer wait times from 20 minutes to just 5 minutes—a 75% improvement in processing efficiency. This speed enhancement is critical since over 70% of users abandon excessively long onboarding processes. In practice, KYC conversion rates have improved from industry averages of 65-95%, primarily by removing friction points that previously caused high drop-off rates. Detection of Deepfake Attempts in Live Environments In 2024, a deepfake attempt occurred approximately every five minutes, with a 245% year-over-year increase worldwide. Despite this surge, ScanDoc’s sophisticated liveness detection has successfully identified and blocked these attempts in real-time environments. This capability has become increasingly valuable as studies show only 21.6% of people can correctly identify AI-generated videos. Integration and Compliance in Identity Workflows Effective identity verification extends beyond technology alone—it must fit into broader business processes. ScanDoc’s liveness detection solution addresses this need through flexible implementation options and strict adherence to global regulations. Seamless Integration with KYC and AML Systems ScanDoc functions as a core component within comprehensive Know Your Customer (KYC) and Anti-Money Laundering (AML) frameworks rather than as a standalone solution. The system offers: API-based architecture enabling straightforward incorporation into existing verification workflows Docker container implementation that minimizes impact on IT infrastructure while accelerating deployment timelines Compatible integration with existing user interfaces without disrupting the customer experience This design philosophy ensures that businesses maintain full control over their user interface while embedding robust verification capabilities into their processes. Particularly in financial institutions, liveness detection enhances remote onboarding by confirming the physical presence of individuals initiating transactions or opening accounts. Data Privacy and GDPR Alignment Beyond technical capabilities, ScanDoc prioritizes regulatory compliance through: End-to-end encryption for all document images and extracted data Alignment with ISO/IEC 30107-3 standards for biometric presentation attack detection Comprehensive compliance with GDPR principles as a baseline for global privacy protection Regional hosting options to meet specific data protection requirements Given that liveness detection often processes biometric data, which receives special protection under GDPR, ScanDoc implements strict security protocols. The system employs robust access controls, detailed audit trails, and secure data handling practices that satisfy regulatory scrutiny. Additionally, ScanDoc helps organizations meet their own compliance obligations by providing tools that document verification processes. This dual approach—meeting internal standards while enabling customer compliance—creates a transparent environment that builds trust throughout the verification ecosystem. By addressing both technical integration and regulatory alignment, ScanDoc delivers a solution that works within real-world business constraints while satisfying increasingly stringent identity verification requirements. Conclusion Identity fraud continues to evolve at an alarming rate, therefore businesses must implement robust verification systems to protect themselves and their customers. ScanDoc’s liveness detection technology stands as a formidable defense against increasingly sophisticated fraud attempts through its multi-layered approach. The combination of active challenge-response mechanisms, 3D depth sensing, and micro-expression analysis creates a security framework that fraudsters find extraordinarily difficult to circumvent. Real-world deployments clearly demonstrate the effectiveness of this approach. Financial institutions have witnessed substantial reductions in synthetic identity fraud while simultaneously decreasing manual review requirements by 60%. Additionally, conversion rates have improved significantly as customer onboarding times dropped from 20 minutes to just 5 minutes. Perhaps most importantly, ScanDoc’s system has proven highly effective against the rising threat of deepfake attacks, which now occur approximately every five minutes globally. This protection remains crucial as research shows only 21.6% of people can correctly identify AI-generated videos. Organizations seeking comprehensive identity verification solutions will find ScanDoc’s seamless integration capabilities particularly valuable. The system works harmoniously with existing KYC and AML frameworks while maintaining strict compliance with privacy regulations like GDPR. This balance between security, usability, and regulatory alignment addresses the complete spectrum of identity verification challenges. As fraudsters develop increasingly sophisticated methods to bypass traditional security measures, liveness detection has transformed from a supplementary feature into an essential component of any comprehensive identity verification strategy. ScanDoc’s technology exemplifies how advanced biometric solutions can effectively protect businesses while still delivering the streamlined experience modern customers expect. FAQ What is liveness detection? Liveness detection is a biometric security feature that ensures a real, live person is present during identity verification—not a photo, video, or mask. How does ScanDoc’s liveness detection work? ScanDoc combines active, challenge–response prompts (e.g., “turn head left,” “smile,” “close eye”) with AI-driven algorithms that analyze 3D depth mapping, motion cues, infrared reflections, and micro-expressions to confirm genuine presence and defeat spoofing. What types of attacks can it prevent? It stops common spoofing tactics—printed photos, video replays, silicone masks—and is effective even against sophisticated deepfake attempts by detecting real-time responses and physical attributes. What real-world results has ScanDoc achieved? Fintech & finance: document error rates dropped from ~1% to 0.01%, and manual review time fell by 60%. Is ScanDoc’s liveness detection compliant and integrable? Yes. It aligns with ISO/IEC 30107-3 standards, supports GDPR, uses encrypted data handling, and integrates via API or Docker with existing KYC/AML systems.
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