Document Scanning Software: OCR and MRZ Extraction
Document scanning software utilizes OCR and MRZ methods to extract information from the documents. Automation of document scanning eliminates manual data entry, reduces waiting times, and avoids data errors.
Find out what OCR and MRZ technologies are and why they are crucial parts of document scanning solutions. Get a better understanding of OCR and MRZ extraction.
Lastly, explore how OCR’s key benefits and features can transform your business.
What is OCR and why it is important for document scanning?
Optical Character Recognition (OCR) converts text from images into readable, editable text. It extracts important information like full name, addresse, expiration date, and birth date from documents.
With the addition of Machine-Readable Zone (MRZ) extraction, the process becomes even more accurate by validating the data. The extracted information can then be transferred to other systems using APIs, making integration straightforward and efficient.
One of the key benefits of OCR is that it removes the need for manual data entry, which can be slow and error-prone. Automating this process saves time, especially when processing large numbers of documents.
OCR is particularly useful in reducing waiting times for customers and easing the workload on employees. A common use case is hotel check-ins, where OCR speeds up both online and reception-based registration, improving the experience for everyone involved.
What is MRZ Extraction?
The Machine-Readable Zone (MRZ) is a unified and globally recognized format structure on identity documents. It consists of three lines of alphanumeric characters at the bottom of the document. MRZ is usually a standard element of passports, IDs, and driving licenses.
MRZ data typically consists of these elements:
- Character code indicating document type
- The country or organization issuing the document
- Unique document number in an alphanumeric string
- Nationality of a document holder
- Holder’s first name and surname
- Date of birth in a six-digit format
- A single character representing gender
OCR extracts alphanumeric characters from the MRZ on identity documents. MRZ technology is an essential element of ID scanning solutions. Software such as ScanDoc scans documents by comparing OCR and MRZ elements and extracts data to any system using APIs.
The data extraction process has use cases in hospitality, finance, travel, and other industries.
For instance, it’s a crucial element of digital customer onboarding for financial institutions ensuring the smooth and accurate opening of online accounts.
How does OCR and MRZ Extraction Work?
In this part of the article, we’ll review the document data extraction process, including MRZ extraction. When the OCR is implemented in your business, it’s easy to validate IDs in five simple steps.
- Step 1: Firstly, a customer or an employee takes or uploads a photo of the ID document. The photo needs to be taken ensuring the entire document is visible and adjusted to fit the frame. Alternatively, photos can be uploaded in multiple formats such as PDF, PNG, JPG, and other formats.
- Step 2: OCR accurately identifies a specific document template and its data. In the process, it compares over 350 document types.
- Step 3: In this step, ScanDoc document scanning software automatically extracts all the personal information from the ID. Extracted data includes name, address, date of birth, ID number, etc.
- Step 4: To ensure data accuracy, ScanDoc cross-checks extracted data using Optical Character Recognition (OCR) and Machine-Readable Zone (MRZ) technologies.
- Step 5: As a last step you’ll get a data output with 99% accuracy.
5 Key Benefits of OCR and MRZ in Document Scanning
OCR improves customer experience, facilitates workflow automation, opens your business to international markets, and much more. Read what are the other ways OCR extraction will transform your business operations.
1. Improved Customer Experience
The OCR extraction takes about 1.5 seconds. It’s a simple process, even for less technically advanced employees and customers.
Using ScanDoc documents scanning solution significantly reduces waiting times for customers. Plus, it eliminates any need for manual data entry for employees.
Employees’ satisfaction gets improved, too. They don’t have to do repetitive tasks of writing ID data into the system. Instead, they can focus on providing better customer service to clients.
2. Workflow Automation
OCR solutions like ScanDoc are implemented into different applications and systems.
Developers can easily integrate OCR through APIs and SDKs. ScanDoc provides clear documentation, sample code, and support to developers creating tailored solutions.
For instance, in the hospitality industry, hotels are optimizing their workflow automation with our solution. ScanDoc extracts and transfers the guest’s ID data directly into a hotel property management system (PMS). There’s no need for manually copying the data, the whole workflow is automated.
3. Scalability for High-Volume Scenarios
ScanDoc OCR can process a large number of IDs in a short time with 99% accuracy. Imagine working at the event and needing to manually check and record each member of the event staff.
In a scenario with hundreds of staff members, it’s crucial to spot any unauthorized personnel.
Similarly, in the case of hotel reception check-in, it’s important to quickly process guests. ScanDoc allows your reception staff to move fast, eliminating any overcrowding or delays.
4. Remote Digital Customer Onboarding
OCR extraction works with ID documents from international customers.
ScanDoc supports over 350 documents globally. It’s compatible with multiple languages and alphabets. With the combination of document scanning and face recognition, you can provide safe digital customer onboarding.
Onboard customers regardless of their time zone with 24/7 accessibility without the need for human intervention.
5. Digitizing ID Records
Using OCR is an eco-friendly solution.
ID paper copies are replaced by searchable digital files. There’s no need for physical storage allowing you to save space.
Additionally, all the digital files can be secured with a backup. ScanDoc facilitates your digital transformation. Electronically stored ID records are easy to integrate into digital workflows.
Key OCR and MRZ Features
ScanDoc OCR can have cloud or on-prem hosting. Cloud hosting is a convenient option for smaller and medium-sized businesses without extensive in-house IT support. It’s also a more affordable option, considering there’s no installation and configuration costs.
On the other hand, larger companies and corporations with in-house IT teams can opt for on-prem hosting. On-prem hosting ensures control, ownership, and compliance for enterprises in highly regulated industries such as healthcare or finance.
Due to Open APIs, Web, Android, and iOS SDKs implementing OCR substantially reduces development time. ScanDoc is easy to integrate.
It’s already tested, and with clear documentation, developers save time on code fixes. Plus, there are automatic updates on new features. You can speed up development time for new apps or improve existing apps by adding OCR extraction.
Overall, additional functionalities can positively influence user experience.
As mentioned before, ScanDoc uses multiple technologies for cross-validating data – OCR and MRZ. Additionally, ScanDoc has an AI-powered solution – face recognition.
Face recognition adds another layer of security to the identity verification process. Using AI active and passive liveness detection it ensures that there’s a real human from the ID on the other side of the screen.
Why ScanDoc?
ScanDoc provides a set of ID scanning solutions applicable to different industries.
Whether you need a document scan, a credit card scan, or a face recognition solution, we have you covered. All the solutions are easy to implement in existing apps or systems. It’s important to note ScanDoc doesn’t store any data, it simply provides solutions that can be customized for your business needs.
It’s convenient for events, guest check-in, or other high-volume ID processing onsite scenarios.
Contact us to set up a demo or try it out now.